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IT General Controls (ITGCs)

IT general controls are policies and procedures that apply broadly across an organization's IT environment to ensure the proper operation of information systems and the integrity of data.

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Explanation

ITGCs provide the foundation for application controls to function effectively. They include controls over program development and changes, access to programs and data, computer operations, and system software acquisition and maintenance. If ITGCs are weak, the auditor cannot rely on application controls even if they appear well-designed. Common ITGC categories include change management, logical access security, job scheduling, and backup and recovery procedures.

Key Points

  • Four categories: program change, access, operations, system software
  • Weak ITGCs undermine the reliability of all application controls
  • Must be evaluated before relying on automated application controls

Exam Tip

If IT general controls are deficient, the auditor cannot rely on automated controls within the applications — even if those application controls appear effective.

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